Privacy Policy

Last updated: 10 March 2026

By Invite Only ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, shop with us, or interact with our marketing channels.

1. Information We Collect
We collect the following types of personal data:

• Identity and contact information: name, email address, phone number, shipping/billing address
  

• Transaction data: purchase history, order value, payment method (note: we do not store card details)
  

• Marketing preferences: email opt-ins, campaign interactions, and preferences
  

• Website and device information: IP address, browser type, device ID, referring URLs, and usage data
  
  

2. How We Collect Your Information
We collect your information when:

• You make a purchase or create an account in-store or on our website.
  

• You sign up for our newsletter via our website.
  

• You contact us via email, direct messaging through our official social media accounts, WhatsApp or web form for support
  

• You browse or interact with our website (cookies, pixels, analytics)
  
  

3. How We Use Your Information
We use your data to:

• Process and deliver your orders
  

• Send email marketing, updates, and offers (if you’ve opted in)
  

• Provide customer support via our Customer Support helpdesk software.
  

• Understand browsing behavior via Google Analytics 4 and Shopify Analytics
  

• Retarget ads via Meta Ads, Google Ads, and TikTok Ads
  
  

4. Sharing Your Information
We do not sell your personal data. We may share your information with trusted service providers to help us operate our business effectively. These include:

• E-commerce platforms (e.g. Shopify) for order processing and store operations
  

• Email marketing providers (e.g. Klaviyo) for communications and campaign tracking
  

• Customer support platforms (e.g. Gorgias) for handling enquiries
  

• Analytics services (e.g. Google Analytics 4) for understanding site usage
  

• Advertising platforms (e.g. Meta, Google, TikTok) to deliver personalized ads
  
  

These providers are only given access to the data necessary to perform their functions and are required to handle it securely and in compliance with applicable privacy laws.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, personalize content, and analyse site usage. Some cookies are placed by third-party services (e.g. Klaviyo, Google, Meta).

You can manage cookie preferences through your browser settings or any consent management tool we may use.

6. Data Transfers Outside Your Country
As part of our operations, we may transfer your personal data to third-party service providers located outside your country of residence (including to the United States, Canada, and other countries). When we do, we take appropriate steps to ensure your data remains protected in line with applicable data protection laws, including contractual and technical safeguards.

7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal and accounting obligations.

8. Your Rights
You have the right to:

• Access and request a copy of your personal data
  

• Correct or update inaccurate data
  

• Withdraw consent or opt out of marketing at any time
  

• Request deletion of your personal data, subject to legal obligations
  
  

Depending on your country or jurisdiction, you may also have additional rights under local laws, such as:

• The right to object to processing
  

• The right to restrict processing
  

• The right to data portability
  

• The right to lodge a complaint with your local data protection authority
  
  

To exercise any of these rights, please email us at hello@byinviteonly.shop.

9. Security
We implement reasonable security measures to protect your data. However, no online platform is 100% secure. We encourage you to protect your account credentials.

10. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be reflected on this page with a revised date. Please review it periodically.

11. Contact Us
 If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at hello@byinviteonly.shop.